PerfectPitch is a proprietary hosted software suite. It integrates pre-recorded audio into live agent conversations. We call this our Ready Response Technology™. These are not robocalls. Every interaction still involves human beings on both ends of the phone line. The difference is that on your end, the agent is not in a speaking role. They are in control of an array of scripted responses. Our voice talents with neutral accents record these responses well in advance.

Your agents make or take calls. Rather than speaking, they search and select the right script or answer from a menu. It includes everything they need for natural interaction, including filler words and laughter. They are always relevant—no deviations from the script are possible. Your agents may have needed weeks of coaching to begin to be effective before. Now they can master the software in a matter of hours.